Privacy Policy | Creams.ng
At Creams.ng, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and how we keep it safe when you visit or shop on www.creams.ng.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you create an account, place an order, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Payment Information (securely processed via third-party gateways)
b. Non-Personal Information
We may collect technical data such as:
- Browser type
- Device type
- IP address
- Pages visited and time spent on our site (for analytics purposes)
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate order updates and promotions
- Improve website functionality and user experience
- Prevent fraud and enhance security
- Comply with legal obligations
3. Cookies and Tracking Technologies
Creams.ng uses cookies to:
- Remember your preferences
- Improve site performance
- Provide a personalized shopping experience
You can disable cookies in your browser settings, but some features may not work properly.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties.
We may share information only with:
- Logistics partners (to deliver your orders)
- Payment processors (to process transactions securely)
- Legal authorities (if required by law)
5. Data Security
We take strong security measures to protect your information:
- SSL encryption for secure transactions
- Regular security checks on our platform
- Limited access to sensitive information by authorized staff only
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request account deletion
- Opt out of marketing emails at any time
7. Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy policies or content. Please review their terms when visiting those websites.
8. Retention of Data
We retain your personal data only as long as necessary to:
- Fulfill your orders
- Comply with legal requirements
- Improve our services
9. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on this page, and continued use of our services means you accept the updates.
10. Contact Us
For questions about this Privacy Policy, contact us:
📧 Email: [email protected]
📞 Phone: +234 (0)7078428723
🌐 Website: www.creams.ng