Terms of Use | Creams.ng

Welcome to Creams.ng!
By accessing or using our website (www.creams.ng) and purchasing products from us, you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, you agree to follow these Terms of Use and our Privacy Policy. If you do not agree, please do not use our site or services.

2. Eligibility

To make a purchase or create an account on Creams.ng, you must:

  • Be at least 18 years old (or have parental/guardian consent if under 18).

  • Provide accurate and complete information during registration or checkout.

3. Products and Pricing

  • All products listed are authentic and sourced from trusted brands.

  • Prices are listed in Nigerian Naira (₦) and may change without notice.

  • We reserve the right to limit quantities, refuse orders, or discontinue products at any time.

4. Orders and Payments

  • Orders are confirmed only after successful payment or an agreed pay-on-delivery arrangement (where available).

  • We accept major payment methods in Nigeria.

  • Creams.ng is not responsible for delays caused by incorrect delivery details provided by customers.

5. Shipping and Delivery

  • We deliver nationwide across all 36 states in Nigeria.

  • Same-day delivery is available in Lagos; 2–3 business days for other states.

  • Shipping fees are displayed at checkout.

  • Delivery timelines are estimates and may be affected by logistics issues or unforeseen circumstances.

6. Returns and Refunds

  • Due to the nature of skincare and beauty products, items cannot be returned once opened or used.

  • Refunds or replacements are only available for:

    • Wrong items delivered

    • Damaged or defective products upon delivery (reported within 24 hours)

  • For more details, see our Return & Refund Policy.

7. Intellectual Property

  • All content on this website (images, text, product descriptions, logos) is the property of Creams.ng or its partners.

  • You may not copy, reproduce, or distribute any content without written permission.

8. User Responsibilities

When using our site, you agree to:

  • Provide accurate information when creating accounts or placing orders.

  • Not misuse the site for fraudulent activities or unlawful purposes.

  • Respect other users and our staff in all communications.

9. Limitation of Liability

  • Creams.ng is not liable for any damages or losses caused by misuse of products, shipping delays, or third-party service failures.

  • All products should be used according to the manufacturer’s instructions.

10. Modifications to Terms

We may update these Terms of Use from time to time. Changes will be posted on this page, and continued use of the site indicates your acceptance of the updated terms.

11. Contact Us

If you have questions about these Terms of Use, please contact us:
📧 Email: [email protected]
📞 Phone: +234 (0) 7078428723
🌐 Website: www.creams.ng